Terms and Conditions |
Martin Langley Driving School is the trading name and shall be referred to throughout these terms and conditions as MLDS.
MLDS engages directly with individual franchised driving instructors, who are self-employed and act in their capacity as franchisees of MLDS under the terms of a franchise agreement between MLDS and the instructor. The contract for driving tuition is solely between you and your instructor.
In order to have driving lessons on public roads/highways/car parks you must:
It is your responsibility to provide your instructor with proof that you have a valid licence to drive before the commencement of your first driving lesson. If you fail to provide this proof, your instructor is entitled to refuse to conduct the driving lesson but may still charge you for such driving lesson.
MLDS operates its website and its contact centre in order to allow you, the customer, to purchase driving lessons packages for you, the customer, with a MLDS driving instructor.
You (or someone on your behalf – see Notice to persons making pre-payments for lessons for another person below) can pay for driving lessons in advance via one of the following methods:
As part of its booking service, MLDS confirm and agree that the following terms (which constitute the terms of the MLDS pre-payment scheme) shall apply to all pre-paid bookings:
Where the person making the pre-payment is not the customer for whom the pre-payment is made, such pre-payment shall be treated as if it was made by the customer and the person making the pre-payment (a Non-Customer) shall have no entitlement to any such monies under these terms or any interest thereon nor any rights under these terms. MLDS is not providing any services to the Non-Customer and operates the pre-payment scheme for the benefit of learners only, who are entitled to refunds, in accordance with these terms, of sums paid. This notice shall not limit or exclude any rights of the Non-Customer which by law cannot be limited or excluded.
MLDS operates a “No Nonsense Refund Guarantee”. If you decide you no longer wish to have driving lessons through MLDS, we will refund any funds remaining in your Client Account in line with the refund terms below, without charge.
For security reasons, any refund of your funds will be made back to the person from which the original payment was taken. If for any reason those details have become invalid before any refund can be made, MLDS reserves the right to verify the identity of the person requesting the refund and seek verification of the validity of any alternative bank account details provided by you.
Our “No Nonsense Refund Guarantee” only applies to funds initially paid to RED and held on your behalf in the Client Account.
Any funds paid directly to your instructor are not protected by this guarantee.
Funds paid to MLDS for prepaid driving lessons to be provided by your instructor must be applied to driving lessons by you within six months of the date of your original payment to RED. You acknowledge that after the expiry of this six month period, you will not be entitled to a refund of any funds not applied to driving lessons or to utilise these funds for booking further driving lessons. If, at any point during this six month period you determine that you do not wish to take any more of your prepaid driving lessons, you are entitled to a refund ofthe balance of your funds. To request a refund, contact MLDS at the earliest opportunity.
You can only pay for driving lessons via the methods outlined above. You cannot pay for driving lessons via any other method and neither MLDS nor your instructor accept any liability for monies for lessons paid for by any other method than those outlined above. We do not for example arrange driving lessons through any social media channel or auction site or any other website. Where a partner promotion offers discounted lessons, a promotion code will be provided to enable you to purchase the discounted lessons on our website or through our contact centre. If you are in any doubt about the validity of any offer you find, online or elsewhere, for driving lessons with a MLDS instructor, please contact MLDS to ascertain validity.
You and your instructor are responsible for agreeing such matters as the timing, location and duration of individual driving lessons.
You must notify your instructor of any matters existing at any time that may affect your ability or entitlement to have driving lessons, for example, but not limited to, any lack, or loss, of a valid driving licence.
Your instructor cannot guarantee that they will be available each time you choose to request a driving lesson. It is your responsibility to agree and confirm the timing of lessons with your instructor.
Driving lesson prices vary throughout the UK and therefore the driving lesson prices quoted to you when you pay are only applicable in the postcode area the driving lesson was purchased for. If you subsequently choose to take a driving lesson in an alternative location, the prevailing driving lesson price in the new area could be different from the original driving lesson price quoted or paid. In such an event, the number of hours of driving lessons purchased will be adjusted up or down to reflect the change in driving lesson price.
The price per hour for driving lessons may change from time to time but other than in the circumstances noted immediately above in respect of a change of area for driving lesson delivery, driving lessons purchased prior to such a change will be delivered at the price originally paid.
Please note that Practical tests can be changed by the DVSA due to certain circumstances and MLDS has no control over these changes and accepts no liability if changes are made by the DVSA and you, or your instructor, are unable to attend the new Practical test date/time.
You must give at least 48 hours notice to your instructor if you wish to cancel or re-arrange a booked driving lesson. Failure to do so may result in your instructor charging you the full amount for that driving lesson.
Any disputed transaction will be promptly and fully investigated by MLDS. The result of the investigation will be communicated to both parties. No payment from your funds in your Client Account will be made to either party until the investigation has been completed to the satisfaction of MLDS.
You cannot sell or transfer driving lessons which have been purchased in your name to any other person.
You can also pay for lessons by paying your instructor directly without involving RED. Your instructor will confirm which payment methods they can accept. If you pay your instructor directly you should obtain a receipt. RED does not accept any responsibility for any payments you make directly to your instructor.
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